At Santosh Textile we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During festive seasons, sales, or promotional events, processing times may be slightly longer.
We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.
Estimated delivery times are as follows:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping charges, if applicable, will be displayed during checkout before payment.
Free shipping may be available on eligible orders, promotional offers, or minimum purchase values.
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details. You can use this information to monitor your shipment status.
Our courier partners will make delivery attempts as per their standard procedures. If the delivery cannot be completed due to an incorrect address, recipient unavailability, or other reasons, additional delivery attempts or return charges may apply.
Please ensure that your shipping address, contact number, and other delivery details are accurate when placing your order. Santosh Textile Store is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If your package arrives damaged or if any item is missing:
Contact our customer support team within 48 hours of delivery.
Provide your Order Number along with clear photographs of the package and the received items.
We will investigate the issue and provide an appropriate resolution.
While we strive to deliver every order on time, delays may occur due to:
Natural disasters or severe weather.
Public holidays or festivals.
Courier service disruptions.
Government restrictions or unforeseen events.
We appreciate your patience and will keep you informed whenever possible.
Santosh Textile reserves the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon being published on this website.
If you have any questions regarding shipping, delivery, or your order status, please contact Santosh Textile Store through the contact details provided on our website.
Thank you for shopping with Santosh Textile Store. We are committed to delivering your orders quickly, safely, and reliably.
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