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Privacy Policy

Effective Date: August 11, 2026

At Santosh Textile, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website, place an order, or contact us, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile/Phone Number

  • Billing and Shipping Address

  • Payment and transaction details

  • Order and purchase information

  • Account login information, where applicable

  • Information you provide through contact or inquiry forms

We may also automatically collect certain information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm payments and transactions

  • Provide customer support

  • Communicate with you about your orders

  • Improve our products, services, and website

  • Manage your account

  • Send important service-related updates

  • Prevent fraud, misuse, or unauthorized activities

  • Comply with applicable legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. Santosh Textile does not unnecessarily store sensitive payment information such as complete card numbers or payment passwords.

You should review the privacy policies of the payment provider you use for additional information about how your payment information is handled.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, maintain shopping cart functionality, and understand website usage.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to provide our services, including:

  • Payment service providers

  • Shipping and delivery partners

  • Website hosting and technology providers

  • Customer support or service providers

  • Government authorities or legal agencies when required by law

These parties are expected to handle your information appropriately and only for the purposes for which it is provided.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. Santosh Textile is not responsible for the privacy practices, content, or security of those external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

9. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Opt out of certain marketing communications

  • Raise a concern regarding the handling of your information

To exercise these rights, please contact us using the details provided on our website.

10. Changes to This Privacy Policy

Santosh Textile may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updated version will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Santosh Textile through the contact information provided on our website.

Santosh Textile
India

Email: Please use the email address listed on our website's Contact Us page.